ICP Smart Service | ICA Smart Service 2024

ICA Smart Service refers to the Identity and Citizenship Authority’s digital platform in UAE that offers various services such as residency, citizenship, customs and port security. The service provides convenient online access for residents and citizens of the UAE to carry out tasks such as Visa Applications, Passport Renewals, Emirates ID Issuance and many other administrative processes. ICA Smart Service aims to streamline the government’s services, reduce paperwork, and enhance efficiency in managing individuals’ identity and citizenship affairs in the United Arab Emirates.

ICA Smart Service

ICA Smart Services now operates as ICP Smart Services and can be accessed via the website icp.gov.ae

Services to Access Under ICA Smart Service:

This is a smart world, everyone wants digital access, especially government services, to avoid delays and waiting in long queues. UAE government takes initiative of ICA Smart Service for people in and out of the UAE. With just simple clicks, you can access various services, which are described below:

  1. Visa applications
  2. Passport renewals
  3. Emirates ID issuance
  4. Residency permits
  5. Citizenship applications
  6. Document verification
  7. Address updates
  8. Family sponsorship applications
  9. Travel permit applications
  10. Certificate requests (e.g., birth, marriage, etc.)
  11. Visa cancellations or extensions
  12. Fine payments

Why use ICA Smart Service?

If you are time savvy, then you should use ICA Smart Service, as the UAE government designs the service to facilitate people inside and outside the UAE. The service is very convenient and efficient and provides everything in just a click. Below are some major benefits of ICA Smart Service.

  1. Convenience: You can access services from anywhere in the world, eliminating the need to visit the government offices.
  2. Time-saving: You can save a lot of time by using ICA online. The service can save those that would otherwise be spent waiting in long queues.
  3. Efficiency: The service is very efficient and streamlined, reducing paperwork and administrative burdens for both individuals and the government.
  4. Accessibility: It is accessible for anyone through mobile or computer. So you don’t need to visit government offices.

24/7 Availability: The service is available 24 hours and 7 days.

Official ICA Smart Website


How to use ICA Smart Service

As described above the service is very convenient and easy to use. Following is the step by step guide to use ICA Smart Service:

Before Starting learning below are the some important things you need to know:

  1. Make sure all the information you entered is correct and accurate. If there is any mistake, the application will be rejected.
  2. The documents should be in PDF format, and each document should not be larger than 1 MB.
  3. Check that the vaccination certificate and should meets the below requirements:
    • It should show your personal details.
    • It should clearly state the vaccine name and dates of doses.
    • The QR code on the certificate should be valid.
    • If there’s no QR code, follow the attestation procedures by the Ministry of Foreign Affairs and International Cooperation.
  4. The approved vaccines in the UAE are:
    • Sinopharm
    • Pfizer-BioNTech
    • Sputnik
    • Oxford-Astrazeneca
    • Johnson & Johnson
    • Moderna
    • Jamalika (Sputnik V)
  5. The Medical Committee may reject applications or ask for more information if needed.
  6. It usually takes up to 48 hours for the Medical Committee to review the application.

Now you know the basic requirements so let’s move to next step to learn how to submit application:

1: Application Information – Keep gather below information

  • Current Nationality
  • Name in (English)
  • Name in Arabic
  • Gender
  • Date of Birth
  • Place of Birth
  • Email: QR code will be sent to your provided email address to ensure that the email entered is correct.
  • Mobile Number

2: Passport Information

  • Passport Type
  • Passport Number
  • Passport Issue Date
  • Passport Expiry Date

3: Arrival Information

  • Expected Arrival Date
  • Arrival Port
  • Departure Country

4: Address Inside UAE

  • Emirate
  • Detailed Address

5: Vaccine Information

  • Vaccine Country
  • Vaccination Type
  • First Vaccination Dose Date
  • Second Vaccination Dose Date
  • Third Vaccination Dose Date

6: Attachment Information

  • Passport Image (Mandatory)
  • Personal Image (Mandatory)
  • PCR Test Result (Optional)
  • COVID-19 Vaccination Card (Optional)

Note: Maximum size allowed for attachments is 6mb so optimise your files accordingly, and allowed extensions are jpeg, .jpg, .pdf.

ICA Validation Gateway

The UAE government has established the ICA validation gateway to make it simple and fast for Emirates ID cards and Certificates. The gateway is VG, which allows government organisations and individuals to get the maximum benefits of Emirates Card while using online. VG is a system designed to play a pivotal role in ensuring the integrity and security of smart services.

As described above, the VG is a gateway by ICA Smart Service, an online service that provides digital functionalities related to UAE Emirates ID cards and Certificates. The service allows users and companies/organisations to connect to the VG and use its functionalities for online verifications. The service is very simple and can be used without any programming skills, and once the ICA authority approves it, the Emirates ID can be used both physically and digitally.

In addition to the above features and services, the IG also contributes to smart services’ overall reliability and efficiency. By filtering out malicious or erroneous data packets at the onset, it helps maintain the quality and consistency of information flowing through the network. This enhances the user experience and minimises the risk of service disruptions or downtimes caused by malicious activities or inadvertent errors.

Visa Services of ICA Smart Service

The ICA smart is designed for Visa Permit service and uses GDRFA for visa applications and entry permit processes for the UAE. The service allows you to renew your visa from anywhere in the world, and also you can edit or update your entry venue and arrivals and departures using the service. ICA Smart service is user-friendly and provides a step-by-step guide to applicants for seamless application submission. Below are the visa services offered by ICA Smart Service:

  • Family Visa Services
  • Virtual Work Residence Permit
  • Residence Visa
  • Golden Visa Permit

1. Family Visa Services

ICA Smart offers visa services to families. You can apply for a family visa using the ICA service so your loved ones can travel. Further, you can also extend your visa using the ICA service.

2. Virtual Work Residence Permit

As you know, the UAE is now the hub for businesses and traders, considering the large number of foreigners who want to work or set up their businesses there. The ICA offers a Virtual Work Residence Permit for one year, which should be renewed annually.

3. Residence Visa

UAE is a hub of business and tourism. ICA Smart Service offers a Residence Visa so you can stay and work in the UAE. The visa can be valid for 3 to 10 years, followed by sponsoring. Before applying for a residence visa, you must apply for a residence permit. There are six types of Residence Visas:

  1. Business
  2. Golden
  3. Property Owner
  4. Retirement
  5. Remote Work
  6. Student Visa

Video Guide Steps to Issue Residence Permits

4. Golden Visa Permit

ICA offers a Golden Visa Permit for UAE for 5 to 10 years. The visa allows foreigners to live, study or work in the UAE. Further, you don’t need any sponsorship for a Golden Visa. Any professional can apply for a Golden Visa. Below are some top categories for golden visa permit eligibility:

  • Businessman
  • Investor
  • Entrepreneurs
  • Scientists
  • Scholars
  • Students
  • Actors
  • Athletes
  • Doctors
  • Engineers

Using ICA Smart Service you can apply or renew the Golden Visa. It is fast, reliable, secure and time savvy.

The service also assists applicants with the visa application process, the issuance of additional visas, the tracking of visa status, the issuance of residency and identity documents, and the renewal of all of these in one step.

How to Renew visa using ICA Smart Service

Renewal of visa was never easy before ICA Smart Service. ICA Smart offers a new renewal service through its online e-services. You can save time and money as well. You need following documents for renewal visa:

  1. Passport
  2. Old Visa
  3. Residency Card

ICA Smart service is very convenient and reliable for visa applications. The ICA service is best designed for travellers and businessmen who love travelling, so you should take advantage of ICA Smart Service for visa applications to save time and money.

Below are guidelines outlined by the ICA for renewing your residence permit:

  1. Register and establish an account through UAE PASS or by logging into smart services if you’ve already registered.
  2. Opt for the Residence Permit Renewal service
  3. Complete the application by submitting the information required.
  4. Update the data
  5. Pay the Fee

ICA Smart Service App for Mobiles

The world is smart and everyone is using mobile phones. So ICA takes the initiative to launch an app for Android and iOS to install and take advantage of the service. App’sThe app’s interface is very simple and understandable for everyone. ICA Smart app helps UAE locals, residents, and visitors to benefit from ICA’s Identity, Citizenship, Customs, and Port Security services, visa renewals, residencies, work or residence permits, fine payments in UAE, family book printing services, passport renewal for citizens, and many other services at a single click.

Download Smart Services Mobile Application

Fee Structure of Renewal of Visa Through ICA Smart Service

There are 5 sections for fee structure of renewal of visa using ICA Smart Service:

  1. Sponsored by UAE National or GCC Citizen
  2. Sponsored by Resident
  3. Sponsored by Partner or Investor
  4. Sponsored By Residents from Private Sector or Free Zone
  5. Sponsored By Residents who are working in the government sector

We are going to discuss each section fee structure below in details:

1. Sponsored by UAE National or GCC Citizen:

  • Application Fee: 100 AED
  • Issuance Fees: 100 AED for each year
  • e-Channel Services Fee : 150 AED

2.Sponsored by Resident:

  • Application Fee: 100 AED
  • Issuance Fees: 100 AED for each year
  • e-Channel Services Fee : 150 AED
  • Domestic Help Recruitment Charges are: 5,000 AED Insurance : 2,000 AED

3.Sponsored by Partner or Investor

  • Application Fee: 100 AED
  • Issuance Fees: 100 AED for each year
  • e-Channel Services Fee : 150 AED
  • Domestic Help Recruitment Charges are: 5,000 AED Insurance : 2,000 AED

4.Sponsored By Residents working in the Private Sector or Free Zone:

  • Application Fee: 100 AED
  • Issuance Fees: 100 AED for each year
  • e-Channel Services Fee : 150 AED

5.Sponsored by Residents working in the local Government sector:

  • Application Fee: 100 AED
  • Issuance Fees: 100 AED for each year
  • e-Channel Services Fee : 150 AED


The ICA Smart Service is a new system launched by the UAE government to make things easier. It helps residents or visitors to get services such as getting official documents, going through customs, Visa renewals and keeping ports secure. This service has a lot of benefits. It’s fast and accurate when dealing with applications and entry details. Plus, it’s easy to use. You can access it anytime, which makes it flexible and saves time and money. The system also ensures that all the information you provide is correct, so you don’t have to worry about mistakes.

The ICA Validation Gateway, called VG, is another part launched by the ICA authority. It helps with online checks and signing using your Emirates ID card. This makes things simpler and more secure, meaning your data is safe.


This is not an official website for any services. We at icasmartservice.info are making this page to provide instructional and informative material only, we are not in anyway associated with or endorsed by icp.gov.ae. Official website can be found at https://smartservices.icp.gov.ae. All logos, videos & trademarks belong solely their respective owners.


  1. Visit the official website of the ICA.
  2. Go to the visa services section.
  3. Now go to the option to check visa validity.
  4. Enter the required visa details (visa number, passport number, etc.).
  5. Submit the required information.
  6. View the results provided.

Visit the official website of ICA.
Click to the section related to Smart Services or visa applications.
Now go to the option to check application status or approval status.
Enter the required information such as application reference number or passport details.
Submit the required information.
View the approval status provided.

Visit the official website of ICA.
Go to the Smart Services section or specifically look for visa-related services.
Go to the option for checking the status of visit visas.
Enter the required details, which may include your visa number, passport number, and nationality.
Submit the information.
Review the provided results, which will indicate the current status of your visit visa.

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